Music Production templates are project files created in Logic/Ableton which you can edit according to your ideas and turn into songs. These templates are designed to be used by music producers.
Serum presets are collections of sound presets that you can use to create your own music by using them with 'Serum', a virtual synth created by Xfer Records. To be able to use the presets you need to have Serum v1.286 or above.
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If you purchased a digital product, you will get a download link as soon as your payment is processed. If you purchased a physical product like a T-shirt or hoodie, shipping time varies based on the product and location. Shipping time for different products and locations is mentioned in the product description so make sure you read that before you order so you know when to expect it.
Yes, some of our templates make use of third party plugins. However, you can always substitute the third party plugins with whatever plugins you have and still use the templates.
Our Logic Pro templates work on any version of Logic Pro X (Logic Pro 10.1 - Logic Pro 10.5)
Returns and refunds are issued on a case-to-case basis. We usually do not accept return or exchange of digital products unless there is a problem with the contents of the download, the product is of low quality or the product is not as described. However, certain products have a 100% money back guarantee clearly displayed on the product page. So if you have purchased such a product and are not happy with it, you can request a refund and it will be processed within 30 days.
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Please send an email to firstname.lastname@example.org and we will resolve the issue
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As soon as you make a payment, you will get a download link. In case you are having any issues with your download, feel free to send an email to email@example.com and we will help you get your files.
Use Keka/WinRar/any other file extractor to unzip your files. If you don’t have any file extractor, you can search on Google and find a file extractor.
If you purchased any digital product like sample packs, presets, e-books or templates, you instantly get an email with the download link. Check your spam and promotions folders if you don't find it in your main inbox. And in case if you don't find it in your email even 1 hour after your purchase, please email us at firstname.lastname@example.org so we can make sure we are able to help you with your download. We respond to all emails within 24 hours and ensure that all order issues are resolved at the earliest. Customer satisfaction is very important for us so never hesitate to send us an email.
This happens when you close our website immediately after payment but without reaching upto the thank you page. This gives you a one hour window incase you wish to add on new items to your purchase via special offers before the thank you page. Therefore it delays your links for 1 hour. And in case if you don't get your download links even 1 hour after your purchase, please email us at email@example.com so we can make sure we are able to help you with your download. We respond to all emails within 24 hours and ensure that all order issues are resolved at the earliest. Customer satisfaction is very important for us so never hesitate to send us an email.